Most professional services firms track time against a project. Architecture firms have a stricter problem: hours have to be tagged to a specific phase, not just a job number. Schematic Design and Construction Administration are not the same work, do not bill at the same point, and rarely have the same fee allocation. A firm logging 80% of its hours to a generic "general" bucket is leaking money, and it will not know by how much until the project closes.
This guide is for principals and project managers at architecture firms of 1 to 30 people who already know they need phase-tagged time tracking but are not sure what the workflow should actually look like day to day. We will walk through the AIA phase model, the 6-step process from project setup to phase-profitability reporting, utilization targets that match how working architects actually bill, and the four pitfalls that turn a profitable schematic design into a money-losing construction administration phase.
Why phase-tagged time matters more in architecture than anywhere else
In a typical agency or consultancy, the unit of work is the engagement. Hours roll up to a project; the project has a fee; you compare the two and the math is clean. Architecture does not work that way. The fee is allocated across distinct phases, each phase has its own deliverables and its own percent-complete invoicing schedule, and the workload distribution across phases is wildly uneven. Schematic Design might be 15% of the fee but feels like 25% of the effort; Construction Administration is often 20-25% of the fee and runs over the longest calendar window with the most uncontrolled scope.
If you are not tagging time to phase, five things break.
- Fee-per-phase burn forecasting is impossible. You cannot tell at week three of Construction Documents that you are already 60% through the budgeted hours for that phase. By the time you can tell, you are at month three and the phase is 40% over.
- Scope creep hides. An owner asks for a third elevation study in Design Development. Without phase tagging, the hours land in a general bucket and nobody notices the DD phase is now 130% of its fee allocation.
- Profitability per phase is invisible. Most firms discover too late that Construction Administration is structurally unprofitable for them. They keep accepting the same fee split because they have never measured CA hours against CA fees in isolation.
- Sub-consultant pass-throughs get tangled. Structural, MEP, civil — these need to be tracked separately for AIA-style invoicing, with markup and phase allocation. Without phase tagging, you either underbill the markup or fight with the client over what hit which invoice.
- AIA-style percentage-complete invoicing falls apart. You bill SD at 15%, DD at 20%, CD at 40%, Bidding at 5%, CA at 20% — these splits are operator-typical, not universal — and each invoice references percent-complete of *that phase*. If your time data is not phase-tagged, the invoice is a guess.
The AIA phase model in one table
The American Institute of Architects has a standard breakdown of services that almost every firm uses as a reference, even when contracting on a custom basis. The phases below — and the fee allocations — are operator-typical for owner-direct architectural services. Your actual splits will vary by project type, contract form (B101, B102, B103), whether you carry interior design or landscape, and how you handle CA. Use these as a starting baseline, not a rule.
| Phase | Typical fee allocation | Deliverables | Common time risk |
|---|---|---|---|
| Schematic Design (SD) | 10-20% | Site analysis, programming review, conceptual plans, massing, preliminary cost ballpark | Iterating on owner direction with no scope cap |
| Design Development (DD) | 15-25% | Refined plans, sections, elevations, outline specs, structural and MEP coordination starts | Late owner changes that ripple through all disciplines |
| Construction Documents (CD) | 35-45% | Full drawing set, specifications, permit submission package | Detailing and coordination hours, especially in last 20% of phase |
| Bidding / Negotiation | 5-10% | Bid documents, contractor Q&A, addenda, evaluation support | Re-bid loops and value engineering rework |
| Construction Administration (CA) | 15-25% | RFIs, submittals, site visits, change orders, punch list, substantial completion | Long calendar, uncapped RFIs, scope creep from contractor questions |
Two things to flag. First: if your firm regularly does fast-track work, design-build, or IPD (Integrated Project Delivery), these phases overlap and the fee allocation looks different — sometimes radically. Second: many firms break out Pre-Design (programming, feasibility) as a separate phase billed hourly with no fee allocation, because it precedes the owner committing to construction.
The 6-step workflow
Here is the end-to-end process. You can implement this in any time tracking tool that supports project-and-phase hierarchies, but the steps are tool-agnostic.
Step 1: Project setup with phases and fee allocation
When a project is awarded, the principal or PM creates the project record before anyone logs an hour. The setup includes the total fee, the phase breakdown with allocated dollars (not just percentages — convert them once, store both), the contract type, and the sub-consultant fees that pass through. Each phase gets a hours-budget calculated from the fee at the firm's blended rate, with a contingency carve-out — typically 5-10% — held back at the project level, not distributed across phases.
A $240,000 fee split 15/20/40/5/20 means SD has $36,000 of budgeted fee. At a $185 blended billing rate, that is roughly 195 hours for SD. The system should display that target so anyone logging time can see it.
Step 2: Phase open / close gates
Phases do not float forever. When SD is approved by the owner, the PM closes the SD phase in the system. From that point, time logged to SD requires a comment explaining why (almost always: a late owner change, which should trigger an additional services conversation). DD is opened the same day. This sounds bureaucratic; it is the single highest-leverage discipline in phase tracking. Firms that close phases on time know within a week when a phase is bleeding. Firms that leave every phase open until the project closes find out at the disbursement meeting.
The close-out gate is also the moment to reconcile the fee — if SD ran over by 30 hours and there was no additional services agreement, those 30 hours come out of the project contingency. Document it.
Step 3: Time entry with project, phase, and activity
Every time entry needs three tags: project, phase, and activity. "Activity" is the work category — drafting, coordination, owner meeting, code review, site visit, redlines, internal review. Most firms get away with 8-15 activity codes; more than that and people stop being consistent.
Do not let people log a half-day to "project work, general." That single habit destroys the data. Build it into onboarding: every hour has a phase tag, no exceptions, and the principal reviews any "general / unallocated" line on the Monday utilization report.
Daily entry is non-negotiable. Friday-afternoon recall of Monday's hours is a fiction; people round, they guess, they miss the meeting that ate 90 minutes. A firm of 10 architects logging time accurately recovers roughly 2-4% of revenue compared to a firm that backfills on Fridays — that is a few thousand dollars of additional fee per architect per year that was already worked but never billed.
Step 4: Weekly utilization and burn review
Every Monday, the PM or principal runs a 15-minute report: hours by person, by project, by phase, week over week. Two questions matter. First, what is each architect's billable utilization for the prior week? Second, for every active phase, what is the percent of budgeted hours consumed versus the percent of deliverables complete?
When a phase is at 70% of hours but 40% of deliverables, that is a scope conversation with the owner, not an internal pep talk. The earlier you have it, the cheaper it is. Friday afternoon of week three beats Monday morning of month three by an order of magnitude.
Step 5: Percentage-complete invoicing tied to phase
Architecture invoices are not "hours times rate" the way a law firm bills. They are "percent complete of this phase, applied to the phase's fee allocation, minus prior billed." That means your invoicing system needs to know, per project, the fee per phase, the prior billed amount per phase, and the current percent-complete per phase.
The time data feeds the percent-complete number, but it should not equal it. Hours logged is an input the PM uses to estimate percent-complete; the final invoice number is a judgment call by the PM, signed off by a principal, sent to the owner. Some firms invoice monthly; some invoice on phase close; the AIA G702/G703 forms are the industry standard for the larger projects that warrant them.
Sub-consultants are billed as a pass-through line item with markup (typically 10-15%, contract-dependent). Track them as their own line on the invoice, never bundled into the phase fee, or you will lose the markup math.
Step 6: Phase profitability report at close-out
When the project closes, run the per-phase profitability report. Hours logged times the blended rate gives you the cost-to-complete; phase fee minus that cost is the per-phase margin. Aggregate this across your last 8-12 projects and you will see structural patterns.
Most firms find the same thing: SD and DD are profitable, CD is roughly break-even, and CA is a loss. Once you have that data across a portfolio, you can negotiate fee splits differently on the next contract, or you can refuse certain CA scope without an hourly cap. Without the data, you are guessing — and most firms guess in favor of the client, because that is what the conversation defaults to.
Utilization targets that match how architects actually work
Billable utilization in architecture trends lower than in consulting or law. Operator-typical numbers:
- Project architects / drafters: 75-85% billable utilization. The remaining 15-25% covers internal coordination, professional development, and non-billable meetings.
- Project managers: 60-75% billable. The rest is project management overhead, BD support, and team coordination.
- Principals: 40-60% billable. Principals carry BD, hiring, contract negotiation, and firm management as non-billable time. A principal at 80% utilization is a principal who is not running the firm.
- Firmwide blended target: 65-75% across the team. Above 80% sustained means people are working uncompensated overtime; below 60% means you have a sales problem or a staffing problem.
These targets are starting points. A firm doing high-volume tenant interiors will run higher utilization than a firm doing custom residential or large institutional work, because the project mix forces it. The point is to set a target, measure against it weekly, and have a conversation when reality diverges.
Common pitfalls that quietly destroy phase margins
- Over-billing to early phases. Teams default to logging hours against the active phase even when the work is for a later phase. Coordination work in week six of SD that is actually DD prep gets tagged SD, then DD looks artificially profitable while SD goes red. Fix: a clear "this is SD work" definition in onboarding, and a PM who pushes back during weekly review.
- No phase close-out gate. If phases stay open until the project closes, you cannot run mid-project margin analysis, you cannot invoice on phase completion, and you cannot have the additional-services conversation in time to charge for it. Fix: close phases on owner approval, no exceptions.
- Sub-consultant fees bundled into project totals. Structural, MEP, civil pass-throughs need their own line items with markup. Bundling them into the project fee loses the markup and tangles your profitability math. Fix: sub-consultant fees as a distinct cost category, billed as a pass-through line with the markup explicit on the invoice.
- No reserved bucket for additional services. Owner-requested changes that exceed the original scope need a separate, hourly-billed bucket — not a quiet add to the active phase. Fix: every project has an "Additional Services" pseudo-phase, opened only when an additional services agreement is signed, billed hourly without phase fee allocation.
How Deelo handles phase-tagged time and AIA-style invoicing
Deelo's Time Tracker, Projects, and Invoicing apps connect to handle the workflow above without a separate platform for each step. In Projects, every architecture project gets a phase breakdown — SD, DD, CD, Bidding, CA, plus any Pre-Design or Additional Services buckets you carry. Each phase stores its fee allocation, hours budget, and open/close status as first-class fields.
Time Tracker entries require a project and a phase tag. The phase dropdown only shows open phases, which enforces the close-out gate from Step 2. Activity codes are configurable per firm. The weekly utilization view groups hours by person, project, and phase, with a phase-burn percentage that compares hours logged to hours budgeted.
Invoicing supports percentage-complete invoicing tied to phase fees. When you draft an invoice, you select the project, set percent-complete per active phase, and the system calculates the current bill minus prior billed. Sub-consultants are line items with configurable markup. The AI assistant can draft a phase close-out memo from the hours data, which a principal reviews before sending.
At $19/seat/month, a 10-person architecture firm runs Projects, Time Tracker, Invoicing, CRM, Docs, and ESign for $190/month — usually less than the cost of a single specialized architecture time-tracking platform. The trade-off is that Deelo is not pre-configured with the AIA G702/G703 templates the way a dedicated architecture tool is; you set those templates up once in Docs, and from then on the workflow runs.
Try Deelo free for your architecture firm
No credit card required. Set up phase-tagged time tracking, percent-complete invoicing, and per-phase profitability reporting in one platform — for less than the cost of a single specialized tool.
Start Free — No Credit CardWhat to do this week
If your firm is not currently phase-tagging time, here is the smallest possible starting move. Pick your next project. Set up the five phases with fee allocation and hours budget. Require every time entry from day one to carry a phase tag. Run the weekly utilization and phase-burn review every Monday for the project's duration. At project close, calculate per-phase margin.
You will see two things by month three. First, where your firm is structurally losing money. Second, which architect is the best at flagging scope creep before it becomes irrecoverable. Both of those are worth more than the tooling cost in the first project alone.
Architecture time tracking FAQ
- Do we need a dedicated architecture-specific time tracking tool, or can we use a general one?
- You can use a general tool if it supports a project-and-phase hierarchy and percent-complete invoicing. Most general time trackers fail on the second requirement. The non-negotiables: hours have to be tagged to a phase (not just a project), phases have to have fee budgets, invoicing has to support percent-complete of a phase's fee rather than hours-times-rate. Tools that support custom fields and configurable invoicing — like Deelo's Projects + Time Tracker + Invoicing combo — work fine; tools that only support flat project-level tracking do not.
- How do we handle Construction Administration when the calendar is long and uncapped?
- CA is the phase most firms structurally lose money on, so it is the phase most worth re-contracting. Three approaches that work. First, cap RFI count or hours in the contract — beyond X RFIs or Y hours, additional CA is billed hourly. Second, bill CA on a monthly retainer for a fixed window, with hourly billing past the window. Third, bill CA hourly from day one. If you keep CA as a fixed-percentage of fee with no caps, track CA hours by month and review margin every 90 days — if it is structurally underwater, change the contract on the next project.
- What is a realistic billable utilization target for principals?
- 40-60% is operator-typical. Principals carry business development, hiring, contract negotiation, mentoring, and firm management — none of which is billable. A principal at 80% sustained utilization is undercharging for principal-level work or is not actually running the firm. The exception is owner-operators at very small firms (1-3 people), where the principal does double duty and runs 60-75%. Use the principal's utilization as a leading indicator: if it climbs above the target for two months running, the firm needs another hire.
- How do sub-consultants and pass-throughs fit into phase tracking?
- Sub-consultants are tracked separately from in-house hours. The structural, MEP, civil, landscape, and lighting consultants each get their own line item with a markup (operator-typical 10-15%, contract-dependent). Their fees do not eat into your phase fee allocation — they pass through to the owner on the invoice as a separate line. Internal hours coordinating with sub-consultants do tag to phase (usually DD or CD), but the sub's fee itself stays separate. Bundling sub-consultant fees into your project total is the single most common architecture-firm billing mistake.
- When should we move from spreadsheet time tracking to a software tool?
- When you have more than three concurrent projects, or more than four people logging time, the spreadsheet stops being a tool and starts being a liability. Two specific failure modes: weekly utilization reporting takes more than 30 minutes (which means it stops happening), and you cannot pull per-phase profitability without rebuilding the spreadsheet. Below that volume, a well-structured Google Sheet with one tab per project and a pivot for utilization is fine. Above it, get a tool.
- How do we handle additional services scope changes mid-phase?
- Additional services should never bleed into the active phase's hour budget. The discipline: when the owner requests something outside the original scope, the PM writes a one-page additional services agreement specifying the scope, the hourly rate, and a not-to-exceed estimate. Owner signs it. From the moment it is signed, those hours tag to an "Additional Services - [description]" phase that is hourly-billed, not fee-allocated. If you skip the signed agreement and just absorb the work, you are subsidizing the owner's changes out of your phase margin.
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