AI-powered support at scale
An intelligent helpdesk that auto-classifies tickets, drafts AI responses from your knowledge base, and routes to the right agent by skill. Split complex issues, run side conversations, and track firs...
Helpdesk Software is available completely free on Deelo — no credit card required, no time limit, no feature restrictions. Includes all 50+ business apps.
Every feature of Helpdesk is available on the Free plan — no feature gating, no upgrade walls. Purpose-built for dance studios.
Incoming tickets are matched against your knowledge base using TF-IDF search, and a draft reply is generated instantly.
Tickets are automatically categorized by type and priority so agents can focus on solving, not sorting.
Define agent skill profiles and route tickets to the best-matched agent with round-robin or load-balanced assignment.
Break complex tickets into parent-child subtasks and run internal or external side threads without leaving the ticket.
Set first-response and resolution SLA policies, monitor compliance in real-time, and escalate automatically on breach.
Visualize resolution times, agent workload, CSAT trends, and SLA compliance with filterable date-range charts.
Customers submit tickets, track status, and browse your knowledge base from a branded portal -- no login required.
Inbound emails create threaded tickets automatically, and a satisfaction survey is sent after every resolution.
On ticket view, see the customer's full 360 — deals, invoices, work orders, and recent activity from CRM without switching apps.
Suggest resolutions from similar past tickets and knowledge base articles. Generate draft responses with confidence scores.
Inbound calls auto-create tickets with recording and AI transcript. Make outbound calls from tickets with duration tracking.
Twitter/Facebook DMs and mentions create tickets. Reply from the helpdesk UI and track the social thread in one place.
Separate branding, knowledge base, and email templates per product or brand with a unified agent view across all brands.
Customer-to-customer support forum with voting, accepted answers, moderation, and one-click conversion to support tickets.
Multi-step escalation rules that trigger before, on, or after SLA breach — notify managers, reassign agents, change priority, with full audit trail.
Different forms per ticket type with conditional fields, required field validation, and portal integration for customer-facing forms.
Need more? Upgrade anytime to Starter ($19/mo) for unlimited seats, more storage, and no branding. Your data carries over seamlessly.
Cut first-response time in half with AI-drafted replies
Eliminate manual triage with auto-classify and skills routing
Maintain SLA compliance with proactive escalation alerts
Increase CSAT by closing the loop with automatic surveys
Scale support without scaling headcount
See the full customer picture with CRM context on every ticket
Deflect tickets with a community forum and accepted answers
Prevent SLA breaches with multi-step escalation workflows
Start free today. Upgrade when you need more seats, storage, or AI credits.
| Feature | CURRENT Free $0 | Starter $19/mo/user | Business $39/mo/user | Enterprise $69/mo/user |
|---|---|---|---|---|
| Users | 1 user | Unlimited | Unlimited | Unlimited |
| Storage | 1 GB | 10 GB/user | 100 GB/user | Unlimited |
| AI Credits | 50/mo | 200/mo/user | 1500/mo/user | 10,000/mo/user |
| Branding | Deelo branding | No branding | No branding | No branding |
| Support | Community | Priority email | Dedicated | |
| Apps | All 40+ | All 40+ | All 40+ | All 40+ |
Deelo includes 40+ apps — all free. Here are the most popular for dance studios.
Everything you need to know about free helpdesk software for dance studios.
Get Helpdesk for dance studios — plus every other Deelo app — completely free. No credit card, no time limit.
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