Operations

Field Service

Run a 5-star service business from dispatch to payment

End-to-end field service platform with estimates (good/better/best tiers), work orders, checklists, customer portal, before/after photo capture, pricebook, service agreements, AI scheduling, batch invoicing, post-job review requests, and a marketing scorecard. Technicians execute step-by-step checklists on mobile while customers approve estimates and pay invoices from their portal.

Field Service is included free on Deelo — no credit card required. One platform with 50+ integrated business apps.

Field Service app interface
Increase average ticket 35% with tiered good/better/best estimates
Boost first-time fix rates with mobile checklists and photo documentation
Collect payment the same day via customer portal invoicing
Fill 20% more jobs with AI-optimized scheduling

Everything You Need in Field Service

Powerful features designed to help you work smarter, not harder.

Estimate Builder (Good/Better/Best)

Create tiered estimates with parts, labor, and pricing options. Send for customer approval and convert to work orders with one click.

Checklist Execution

Step-by-step checklists on work orders with checkboxes, notes per step, photo upload, and progress tracking -- mobile-optimized.

Customer Portal

Customers view appointments, work orders, estimates, invoices, and payment links from a branded self-service portal.

Before/After Photo Capture

Technicians capture photos with before/after designation, captions, and timestamps -- linked to specific work order steps.

Pricebook & Flat-Rate Pricing

Material + labor components with good/better/best tier options. Auto-populate estimates from pricebook items.

Service Agreements & Memberships

Recurring service plans with auto-scheduled visits, auto-billing via Invoicing, membership discount tiers, and renewal tracking.

AI Scheduling

AI schedules pending jobs optimizing for travel time, technician skills, and parts availability. 'Schedule 3 HVAC jobs' via assistant.

Tech on the Way Notifications

Auto-send SMS/email when a tech is en route with configurable templates including tech name, ETA, and job details.

Batch Invoicing & Post-Job Reviews

Select multiple completed work orders to generate grouped invoices, then auto-send review requests to Google/Yelp after completion.

Marketing Scorecard

Track lead source through to completed job revenue with cost per acquisition and ROI per marketing channel.

Route Optimization

Optimal daily route ordering with haversine distance calculation, drag-to-reorder, and Google Maps navigation links.

IoT/Sensor Integration

Webhook intake for IoT sensor data, predictive maintenance alerts, auto-create work orders on critical threshold breach.

Equipment Lifecycle Tracking

Track customer equipment with warranty expiry, maintenance schedules, and service history per unit.

Subcontractor Management

Assign work orders to external contractors, manage rates, track 1099 payments, and rate performance.

Technician Performance Scorecards

First-time fix rate, job duration, customer rating, revenue generated, callback rate, and on-time arrival metrics.

Multi-Day / Multi-Trade Jobs

Work orders spanning multiple days with trade-specific tasks, multi-technician scheduling, and daily progress tracking.

Job Costing & Capacity Planning

Per-job profitability reports with margin analysis, plus adaptive capacity forecasting based on historical data.

Why Deelo Field Service vs Alternatives

See how Deelo stacks up against the most popular field service software on the market.

FeatureDeelo Field ServiceServiceTitanJobberHousecall ProServiceM8
Estimates (Tiered)IncludedIncludedNot includedNot includedNot included
Work OrdersIncludedIncludedIncludedIncludedIncluded
Customer PortalIncludedIncludedIncludedIncludedNot included
Photo CaptureIncludedIncludedIncludedIncludedIncluded
PricebookIncludedIncludedNot includedIncludedNot included
AI SchedulingIncludedNot includedNot includedNot includedNot included
Built-in CRMIncludedIncludedIncludedNot includedNot included
50+ Integrated AppsIncludedNot includedNot includedNot includedNot included
Price$19/seat/mo$398+/mo$49-249/mo$79-199/mo$9-79/mo

Works Seamlessly With Your Other Apps

Field Service integrates with other Deelo apps so your data flows automatically.

Simple, Transparent Pricing

Field Service is included in every Deelo plan. No hidden fees, no per-feature charges.

Free

$0

For individuals getting started

Field Service included

Starter

$19/seat/mo

For small teams getting started

Field Service included
Most Popular

Business

$39/seat/mo

For growing teams that need more

Field Service included

Enterprise

$69/seat/mo

For organizations at scale

Field Service included

Frequently Asked Questions

Everything you need to know about Field Service.

Yes, Service is included free on all Deelo plans. There are no per-technician fees. Run your entire field service operation from one platform.
Deelo includes field service plus 50+ other apps (CRM, invoicing, inventory, fleet, marketing) in one platform starting at $19/seat/month. ServiceTitan starts at $398/month for field service alone and requires long-term contracts.
Yes. The entire platform is mobile-optimized. Technicians can view work orders, execute checklists, capture photos, collect signatures, and process payments from any phone or tablet.
Yes. Create membership plans with auto-scheduled visits, auto-billing via the Invoicing app, discount tiers for members, and renewal tracking.
Yes. Send tiered estimates (good/better/best) via email or SMS. Customers view options, approve their selection, and the estimate converts to a work order automatically.
Deelo has a built-in Accounting app that syncs with invoicing and field service. You can also export data via CSV for import into any external accounting system.

Ready to Try Field Service?

Get started free with all features included. No credit card required.