Why Compare Deelo and When I Work?
Businesses looking for workforce planning & shift scheduling software often narrow their search to When I Work — and for good reason. Simple scheduling with shift marketplace for easy coverage. But When I Work has limitations: no crm, invoicing, field service, or business management tools. Deelo takes a fundamentally different approach: instead of selling a single-purpose tool, it bundles Workforce Planning with 49+ integrated business apps under one subscription.
When I Work Overview
When I Work is best known for its position in the Workforce Planning space. Simple scheduling with shift marketplace for easy coverage. Good mobile app that employees actually use daily. Team messaging built into the scheduling interface. However, these strengths come with trade-offs. No CRM, invoicing, field service, or business management tools. Advanced scheduling and labor analytics require higher tiers. Limited integrations outside payroll and POS connectors. The typical price range is $2.50 - $6/user/mo, and it is best for small teams managing hourly schedules with mobile-first approach.
Deelo Overview
Deelo is an all-in-one business platform that provides Workforce Planning alongside CRM, invoicing, scheduling, field service, marketing, helpdesk, and dozens more apps — all connected through a unified data layer. Instead of patching together five or six SaaS subscriptions, teams run their entire operation from Deelo at a fraction of the combined cost.
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Start Free — No Credit CardFeature-by-Feature Comparison
| Feature | Deelo | When I Work |
|---|---|---|
| Drag-and-drop shift scheduling across roles and locations | ✓ | ✓ |
| Time clock with GPS verification and photo capture | ✓ | ✓ |
| All-in-one platform (CRM, invoicing, scheduling) | ✓ | ✗ |
| AI-powered automation | ✓ | ✗ |
| Transparent per-seat pricing | $19/seat/mo | $2.50 - $6/user/mo |
| Free tier available | ✓ | ✗ |
| Shift swap and open shift marketplace | ✓ | ✓ |
| Field service & dispatch | ✓ | ✗ |
When I Work Pros and Cons
Pros
- Pro: Simple scheduling with shift marketplace for easy coverage
- Pro: Good mobile app that employees actually use daily
- Pro: Team messaging built into the scheduling interface
Cons
- Con: No CRM, invoicing, field service, or business management tools
- Con: Advanced scheduling and labor analytics require higher tiers
- Con: Limited integrations outside payroll and POS connectors
Deelo Pros and Cons
Pros
- Pro: All-in-one platform with 49+ integrated business apps
- Pro: Unified data across CRM, invoicing, scheduling, and operations — no siloed tools
- Pro: Flat per-seat pricing starting at $19/mo with no hidden add-on fees
- Pro: AI assistant that works across every app for automation and insights
- Pro: Free tier available so you can evaluate before committing
Cons
- Con: Newer platform — smaller third-party integration marketplace than decade-old competitors
- Con: All-in-one design means individual apps may have fewer niche features than single-purpose tools
Who Should Choose Which?
Choose When I Work if small teams managing hourly schedules with mobile-first approach and you do not need tools outside Workforce Planning. Choose Deelo if you want CRM, invoicing, scheduling, and Workforce Planning in one place without paying for multiple subscriptions. Deelo is particularly strong for small and mid-size businesses that are tired of juggling disconnected tools and want one source of truth.
The Verdict
Both platforms are capable Workforce Planning tools, but they serve different needs. When I Work is a deep, focused Workforce Planning tool at $2.50 - $6/user/mo. Deelo is a full business platform starting at $19/seat/mo that includes Workforce Planning plus 50+ additional apps. If you are currently paying for Workforce Planning and separate tools for CRM, invoicing, and scheduling, switching to Deelo can simplify your stack and save money.
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Start Free — No Credit CardDeelo vs When I Work FAQ
- Is Deelo really a replacement for When I Work?
- Deelo covers the core Workforce Planning features that When I Work offers — Drag-and-drop shift scheduling across roles and locations, Time clock with GPS verification and photo capture, Employee availability and time-off management — and adds 49+ additional business apps so you can consolidate tools instead of paying for multiple subscriptions.
- How does Deelo pricing compare to When I Work?
- When I Work charges $2.50 - $6/user/mo while Deelo starts at $19 per seat per month with all apps included. There are no per-feature add-on charges or surprise overages.
- Can I migrate my data from When I Work to Deelo?
- Yes. Deelo supports CSV and bulk imports for contacts, deals, invoices, and work orders. Most teams complete migration in under a day.